​SHOPGALORE SHIPPING AND RETURN POLICY
 
Please allow 3-5 business days to receive order.
 
NO CHANGES CAN BE MADE TO YOUR ORDER 24 HOURS AFTER BEING PLACED.
 
Please use USPS.com to track your shipment and/or edit your address. PLEASE ENSURE THAT ADDRESS AND EMAIL ADDRESS IS CORRECT upon order. IF THIS INFORMATION IS INCORRECT YOUR ORDER WILL BE CANCELED.
 
All orders are shipped via USPS.
 
RETURN POLICY
 
How long does a customer have to return an item?
 
Only damaged items are REFUNDABLE. The damaged item must be returned within 3 business days of delivery. Items returned after 3 business days upon delivery of merchandise will not be accepted.
 
What is the procedure for a return or exchange? How do customers contact you, and how long will the process take?
 
All customers must return or exchange merchandise by emailing business with providing the following:
 
1. Company Name/Contact Name
2.Email Address
3.Order Number
4.Purchase Date
5.Quantity for Each merchandise purchased
6.Reason for Return/Exchange
 
Email the information to ShopGalorePro.com
 
The process for return or exchange should be no longer than (5) days if no days falls on HOLIDAYS or WEEKENDS.
 
Are there any items that are not returnable? Items such as sale items, or items that have been opened or used.
 
Any items that are purchased as sale items, Sale items or items that have been opened, non tagged or used are NON REFUNDABLE and not eligible for return or store credit. Please shop website carefully before purchasing items.
 
What is non refundable?
 
Shipping and handling fees are NON REFUNDABLE except for damaged items being returned.